
Closures: AI-Powered emergency routing
Closures uses AI to process incoming information about road closure and turn it into actionable routing data, directly reflected in Vehicle Services. Using hyper-local information to help reduce response times.
Some ways of working are worth keeping. Others are worth another look.
Explore the technology, decisions and everyday experiences shaping emergency response. From how information reaches a crew to how services prepare for new communications networks, look beyond the announcement to understand what it means for the work.
Fresh perspectives. Grounded in the realities of response.

Article
AI
Closures uses AI to process incoming information about road closure and turn it into actionable routing data, directly reflected in Vehicle Services. Using hyper-local information to help reduce response times.
24 March 2026
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Article
Situational Awareness
UK police forces have not significantly changed the way they dispatch officers in over a decade. While there have been minor updates to the process, the fundamental reliance on voice communication remains the same. A dispatcher verbally relays incident information to officers in the field, who must remember the details and manually enter the incident location into their navigation systems. This approach, heavily dependent on human performance, introduces inefficiencies and quality concerns that can be mitigated through the adoption of modern technology.
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Response Times
Endings matter—especially for first responders navigating emergency situations. Interestingly, the last 100 metres often present the toughest challenges for emergency drivers. This blog explores why this final stretch is so critical and how improvements can enhance precision and speed, ultimately saving more lives.
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Article
Situational Awareness
”There is no better navigation system than Google Maps” is quite a common statement. Perhaps it’s true for commercial use but for blue light agencies the reality is different which places special requirements and expectations on these types of systems. In the quest to efficiently and quickly reach emergency situations, blue light authorities encounter challenges that Google Maps or other commercial navigation systems cannot fully address.
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In the past, most supporting systems for public safety were fully offline or, at best, tied to TETRA or P25 networks for limited data transmission. However, with the increasing demand for real-time data and digitalisation, public safety systems have grown increasingly reliant on connectivity.
30 October 2023

Article
MCX
In the ever-evolving world of public safety communication, a rapid transformation is in progress. The transition from TETRA to LTE technology holds immense promise, offering amplified communication capabilities, heightened efficiency, and superior interoperability for first responders and emergency services. This blog post delves deeper into the critical role that software plays in effectively managing this seismic shift for vendors in the public safety industry.
20 September 2023

Article
Response Times
In the fast-paced world we live in, every second counts, especially in critical situations where life hangs on a thread. Emergency responders, like paramedics, firefighters, and police officers, play a crucial role in maintaining public safety. However, navigating through congested city streets during rush hours or through crowded intersections can significantly hamper their ability to reach their destinations swiftly and make emergency driving more dangerous than necessary. This is where modern traffic light priority systems for emergency vehicles step in, revolutionising the way emergency responders can save lives and time.
23 August 2023
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