Central Services

From field to control. One shared picture.

Incident information, maps, status and communication to the people who need them. On iOS, Android and the web. One shared picture. Wherever the job takes you.

Familiar from the first tap.

When the incident calls, you’ll know.

Critical alerts shouldn’t go unnoticed. Central Services helps ensure incident notifications get through on iOS and Android, even when the device is on silent, Do Not Disturb, or Sleep.

Your incidents. And the bigger picture.

Stay focused on your incident response while keeping sight of the bigger picture. Follow incident updates and, when your role requires it, see incidents across your organisation.

In your pocket. In the control room.

On iOS or Android when you’re mobile. Open it in the browser when you need a wider operational view.

One platform. Your way of working.

The response doesn’t only happen in the vehicle. Central Services keeps everyone involved — wherever they are — working from the same information.

The details. Right where you need them.

  • The incident, in your hand

    Receive incidents digitally, with location, details and updates available throughout the response.

  • Always the latest picture

    When something changes, you see it — no waiting for it to be passed on.

  • Less left to memory

    Nothing depends on information being repeated or remembered.

One tap. Control knows.

  • Keep control informed in one tap

    Update your status as your role in the response changes.

  • Stay focused on the job

    Clear, quick actions keep colleagues in the loop without slowing you down.

  • Works the way you work

    Status flows are configured around your organisation’s own routines.

See your response. See what’s around it.

  • The whole response on one map

    Your position, the incident, responding resources, command drawings and your own map overlays.

  • Know who’s attending and where

    Follow other resources and see how the response is developing.

  • Navigate your way

    Open the destination in your preferred navigation app when you need turn-by-turn directions.

Keep the conversation with the incident.

  • One place for everyone involved

    Incident chats connect responders and control, and keep the information there to come back to.

  • Show what words can’t

    Share photos and files as easily as messages.

  • Routine updates in a tap

    Templated messages make standard communication quick.

Draw the plan. Share it instantly.

  • Sketch the scene in seconds

    Place markers, draw cordons and restricted areas, and measure distances and areas.

  • Field and control, on the same page

    Drawings are shared across the response, so everyone works from one operational picture.

  • Changes reach the people supporting you

    What changes on scene becomes visible to everyone involved in the response.

Know more before you act.

  • Put what you already know to work

    Connect the information your organisation already holds.

  • Site details, risks and procedures, when they matter

    Relevant operational information arrives with the response.

  • The right information finds you

    No need to know where to look.

Keep the route under your control.

  • Shape the route with local knowledge

    Authorised users manage road closures and routing restrictions that affect Vehicle Services.

  • Stay ahead of roadworks

    Information from municipalities becomes draft closures, ready for review — less manual entry.

  • Nothing reaches the route unchecked

    An administrator approves each closure before it affects routing.

Need the full feature overview?

Explore the complete Central Services feature set, capabilities and technical details.

Also part of Evam Mobile

Want to bring the same connected experience into your vehicles?

In the field.

See how emergency services work with Evam, in their own words.

All stories

Built for your operations

Keep what works.Connect what matters.

Evam connects with your CAD and relevant information sources, bringing useful information into the incident response and updates back to control.

  • Your CAD
  • Site information
  • Known risks
  • Procedures
  • Resource information

Ready for what's next.

Central Services is MCX-ready, built with next-generation public-safety broadband and mission-critical communications in mind.

Trusted where it matters.Confidence beyond the screen.

Explore Security & compliance
  • ISO 27001
  • ISO 9001
  • ISO 14001
  • Cyber Essentials
  • Cyber Essentials Plus

Your data. Hosted in your region.

Regional data hosting supports data-residency requirements in your geography.

Built to be relied on.

Our cloud platform is designed for high availability and redundancy, supporting mission-critical operations globally.

Built around the incident. And the people responding.

Discover what happens when navigation, information and communications are built around the people responding.