Response Times

Where the minutes go between the call and arrival, and how mobilisation, navigation and the last 100 metres can win them back.

Articles

Map with a road marked as closed for maintenance and a route that goes around it

Article

AI

Closures: AI-Powered emergency routing

Closures uses AI to process incoming information about road closure and turn it into actionable routing data, directly reflected in Vehicle Services. Using hyper-local information to help reduce response times.

24 March 2026

Fire engine with an aerial ladder and firefighters on a city street

Article

Evam Products

Revolutionising Retained Firefighter Mobilisation with Evam Central Services

Firefighters are among the most respected professionals in society, known for their selfless dedication to protecting lives and property. Retained firefighters, who often serve in rural areas, small towns, and villages, are an essential component of the Fire and Rescue Service. In the UK alone, over 14,000 individuals serve as retained firefighters. These individuals tackle emergencies ranging from fires and floods to road traffic collisions and hazardous materials incidents, ensuring public safety at all hours.

27 January 2025

Two police officers in high-visibility jackets on a city street

Article

Situational Awareness

Why UK Police Forces Need to Modernise Incident Dispatching

UK police forces have not significantly changed the way they dispatch officers in over a decade. While there have been minor updates to the process, the fundamental reliance on voice communication remains the same. A dispatcher verbally relays incident information to officers in the field, who must remember the details and manually enter the incident location into their navigation systems. This approach, heavily dependent on human performance, introduces inefficiencies and quality concerns that can be mitigated through the adoption of modern technology.

27 January 2025

Car dashboard screen showing turn-by-turn navigation and media controls

Article

Situational Awareness

Why Google Maps is Not an Option for Emergency Services

”There is no better navigation system than Google Maps” is quite a common statement. Perhaps it’s true for commercial use but for blue light agencies the reality is different which places special requirements and expectations on these types of systems. In the quest to efficiently and quickly reach emergency situations, blue light authorities encounter challenges that Google Maps or other commercial navigation systems cannot fully address.

19 February 2024

Traffic light showing green against the sky

Article

Response Times

Clearing the Path: How Modern Traffic Light Priority for Emergency Vehicles Save Lives and Time

In the fast-paced world we live in, every second counts, especially in critical situations where life hangs on a thread. Emergency responders, like paramedics, firefighters, and police officers, play a crucial role in maintaining public safety. However, navigating through congested city streets during rush hours or through crowded intersections can significantly hamper their ability to reach their destinations swiftly and make emergency driving more dangerous than necessary. This is where modern traffic light priority systems for emergency vehicles step in, revolutionising the way emergency responders can save lives and time.

23 August 2023